Delivery and Collection

How your order reaches you depends on the product. Where we can, we offer local collection and delivery. Times shown are estimates, not guarantees, unless we have confirmed otherwise with you.

IPC-held stock

Items we hold are prepared and dispatched (or made ready for collection) as quickly as we reasonably can. We will confirm the arrangements for your order.

Supplier-direct delivery

Some products are sold by iPC but shipped directly from a supplier (for example Stormforce or other trade suppliers). These are still iPC orders; the supplier simply fulfils delivery on our behalf, and timescales can depend on the supplier.

Local collection

Where collection is offered for an order, we will let you know when the item is ready and how to collect it. Please bring your order reference.

Estimated times and delays

We provide estimated timescales in good faith. Occasionally delays happen (for example supplier lead times or courier issues); if your order is delayed we will keep you informed.

Tracking

Where tracking is available for a delivery, we will share it with you.

Delivery address and failed deliveries

Please make sure your delivery address and contact details are correct. If a delivery fails because of incorrect details or no one being available, additional costs or delays may apply.

Checking your package and risk on delivery

Risk in the goods passes to you on delivery or collection. Please check your package on arrival and tell us promptly if anything is missing or appears damaged in transit, keeping the packaging where possible.

Areas we serve

We serve Maldon, Heybridge, Essex and the surrounding area. If you are unsure whether we can deliver to you, please ask us before ordering.